Category: NC

Why You’ll Love This Job

Join Triangle Visions as a Patient Service Representative in Chapel Hill, NC!

Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative.

Why Work With Us?
– Work-Life Balance: Enjoy a supportive Monday – Friday schedule.
– Competitive Compensation: Monthly bonus plan and comprehensive benefits package.
– Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage.
– Generous Time Off: Paid time off (PTO) and holiday pay.
– Professional Development: Access $5K+ annually for tuition and continuing education reimbursement.
– Family Support: Adoption assistance program.
– Employee Perks: Free eyewear and discounts for friends and family.

Your Role:
– Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
– Handle record-keeping, invoicing, database maintenance, and customer issues.

Join Us Today!
Ready to make a difference in patients’ lives and advance your career? Apply now for the Patient Service Representative position in Chapel Hill, NC, and become part of the Triangle Visions team!

Patient Service Representative Job Responsibilities

• Greets patients without delay.
• Promptly answers the telephone in a friendly and courteous manner.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
• Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
• Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
• Determines both medical and vision insurance eligibility in accordance with patient’s current plan coverage.
• Ensures all office systems are maintained.
• Maintains a safe working environment for all team members and patients.
• Performs other administrative responsibilities as assigned by Practice Manager or as business needs.

Patient Service Representative Job Qualifications

• High School graduate or equivalent  
• 2+ years of office experience in a healthcare setting  
• Basic knowledge of services, products, vision insurance plans/coverage and office operations preferred, but not required.
• Strong customer service skills
• Strong communicator and listener  
• Problem solving ability  
• Organization skills  

Why You’ll Love This Job

Join Triangle Visions as an Optical Sales Associate in Chapel Hill, NC!

Are you passionate about the latest trends in eyewear and delivering exceptional patient care? Triangle Visions invites you to join our team as an Optical Sales Consultant in Chapel Hill, NC.

Why Work With Us?
– Work-Life Balance: Monday – Friday schedule with no nights or weekends.
– Competitive Compensation: Monthly bonus program and 401K/Roth Retirement Plan with up to 6% match.
– Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage.
– Generous Time Off: Paid time off (PTO) and holiday pay.
– Professional Growth: $5K+ annually for tuition and continuing education reimbursement.
– Family Support: Adoption assistance program.
– Employee Perks: Free eyewear, 2 free pairs of scrubs, and discounts for friends and family.

Your Role:
– Educate patients on the latest eyewear trends.
– Provide personalized service and ensure top-notch patient care.
– Manage administrative duties efficiently.
– Collaborate with a supportive, close-knit team.

Join Us Today!
Ready to make a difference and advance your career? Apply now for the Optical Sales Consultant position in Chapel Hill, NC, and become part of the Triangle Visions team!

Optical Sales Consultant Job Responsibilities

• Warmly greets patients and promptly addresses their needs.
• Matches patients with appropriate services, including eye exams.
• Ensures thorough product knowledge and assists with fitting glasses.
• Proactively solves issues and strives for long-term solutions.
• Manages time effectively and prioritizes tasks.
• Commits to delivery schedules and seeks feedback.
• Works towards exceeding goals and standards.
• Handles sales transactions accurately and follows procedures.
• Presents and educates patients during product pick-up.
• Maintains cleanliness and organization of the practice.
• Reports safety concerns to management.
• Adheres to company policies and attendance requirements.
• Sells actively on the floor.
• Maintains proper dress code.
• Performs additional tasks as assigned.

Optical Sales Consultant Job Qualifications

• High School graduate or equivalent; AA or BA/BS desired.
• Strong customer service, basic math, and effective selling skills.
• 1-3 years prior optical or retail experience preferred, but not required.
• Eye care or sales experience preferred.
• Familiarity with technology, such as point-of-sale and patient record systems, or other software applications.
• Adaptable and flexible with the ability to multitask. 
• Self-motivated and detail oriented. 
• Interest in healthcare, fashion, and embracing new technology and change.
• Strong communicator and listener.
• Must present a professional appearance.