Careers | Triangle Visions Optometry

Patient Service Representative Job – Apex, NC148760

Join Triangle Visions as a Patient Service Representative in Apex, NC!

Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative.

Why Work With Us?
– Work-Life Balance: Enjoy a supportive Monday – Friday schedule.
– Competitive Compensation: Monthly bonus plan and comprehensive benefits package.
– Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage.
– Generous Time Off: Paid time off (PTO) and holiday pay.
– Professional Development: Access $5K+ annually for tuition and continuing education reimbursement.
– Family Support: Adoption assistance program.
– Employee Perks: Free eyewear and discounts for friends and family.

Your Role:
– Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
– Handle record-keeping, invoicing, database maintenance, and customer issues.

Join Us Today!
Ready to make a difference in patients’ lives and advance your career? Apply now for the Patient Service Representative position in Apex, NC, and become part of the Triangle Visions team!

Apply Now

Why You’ll Love This Job

Join Triangle Visions as a Patient Service Representative in Apex, NC!

Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative.

Patient Service Representative Job Responsibilities

Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibility in accordance with patient’s current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Performs other administrative responsibilities as assigned by Practice Manager or as business needs.

Patient Service Representative Job Qualifications

High School graduate or equivalent
2+ years of office experience in a healthcare setting
Basic knowledge of services, products, vision insurance plans/coverage and office operations preferred, but not required.
Strong customer service skills
Strong communicator and listener
Problem solving ability
Organization skills

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Vision Therapist / Scribe Job – Cary, NC148694

Do you have a passion for working with people and improving patient’s quality of life? Bring your communication skills and join the Triangle Visions team today in this hybrid role as a Vision Therapist / Scribe in our Cary, NC location.

As a Vision Therapist / Scribe, you will teach patients how to gather visual information efficiently and process that information accurately so that they can learn, work, and perform at their full potential. You will also assist in the smooth flow of patient evaluations and support our doctors by documenting patient findings in the Electronic Health Record (EHR) system. This person must be organized, dependable, eager to learn, and compassionate. All Vision Therapist / Scribes will receive paid training during their first few months of employment.

When you join Triangle Visions, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. With a monthly bonus plan, PTO and paid holidays, free vision coverage, and free eyewear, you will feel valued and appreciated for your hard work. Bring your passion for providing exceptional patient care and you will build a career you love in this Vision Therapist / Scribe job located in our Cary, NC location.

Join the Triangle Visions team and apply for our Vision Therapist /Scribe job today!

Regular travel between locations is required for this role.

Apply Now

Why You’ll Love This Job

Regular travel between locations is required for this role.

Vision Therapist / Scribe Job Responsibilities

Assist in the efficient movement/flow of patients through their evaluation.
Medically assist the doctor through the patient examination; take dictation from the doctor
Document patient findings for the Doctor in EHR
Prepare written reports/letters for co-management with the patient’s referring provider
Carry out the therapy program for given patients
Provide appropriate documentation for the doctor to monitor progress
Maintain a clean and organized environment for therapy to take place.
Communicate with patients and their families both in-person and by email/phone.
Create invoices for patient payment.
All other duties assigned by management.

Vision Therapist / Scribe Job Qualifications

AA or BA/BS desired.
Previous experience in vision therapy, occupational therapy, teaching, or other medical rehabilitation fields is not required, but would be valuable.
Previous experience as a Scribe is not required but would be valuable.
Must enjoy working with children, experience/knowledge with ADHD/Autism is helpful.
Must have compassion for those suffering from anxiety/depression.
The ability and eagerness to learn.
Self-motivated and detail oriented.
Strong communication skills.
A positive and engaging personality.
Willing to travel regularly between locations.

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Optometric Technician Job – Durham, NC146422

Join Triangle Visions as an Optometric Technician in Durham, NC!

Are you passionate about providing exceptional patient care? Triangle Visions invites you to join our team as an Optometric Technician.

Your Role:
– Conduct medical pretesting duties with precision and care.
– Assist with front desk reception to maintain office flow.
– Provide exceptional patient care with a personal touch.

Join Us Today!
Ready to make a difference in patients’ lives and advance your career? Apply now for the Optometric Technician position in Durham, NC, and become part of the Triangle Visions team!

Apply Now

Why You’ll Love This Job

Join Triangle Visions as an Optometric Technician in Durham, NC!

Are you passionate about providing exceptional patient care? Triangle Visions invites you to join our team as an Optometric Technician.

Your Role:
– Conduct medical pretesting duties with precision and care.
– Assist with front desk reception to maintain office flow.
– Provide exceptional patient care with a personal touch.

Optometric Technician Job Responsibilities

Welcomes patients professionally and courteously, assisting in their preparation for eye examinations.
Assists optometrist with tests and procedures, ensuring accurate diagnosis and treatment.
Attends to patient needs and inquiries with patience and courtesy.
Manages patient records in compliance with HIPAA regulations.
Conducts appointment scheduling and maintains the point of sale system accurately.
Ensures a safe and organized working environment.
Provides guidance to patients on contact lens care.
Maintains equipment and inventory as needed.

Optometric Technician Job Qualifications

High School graduate or equivalent.
Minimum of one year of strong customer service skills.
Leadership skills.
Strong communicator and listener.
Problem-solving ability.
Organization skills.
Strong interpersonal skills.
Ability to assess priorities, address multiple tasks and deadlines in a fast-paced environment.
Ability to work autonomously.
Knowledge of office environment.
Strong basic math skills.

Apply Now