Careers | Triangle Visions Optometry

Patient Service Representative Job – Durham, NC126904

Are you a great communicator with an interest in healthcare? Bring your attention to detail and join the Triangle Visions team today in this Patient Service Representative job in our Durham, NC location.

As a Patient Service Representative, you would be expected to maintain a professional and friendly attitude as you greet office guests, speak with patients regarding their insurance coverage and schedule appointments. You also would be responsible for record keeping, Invoicing, maintaining a database, and handling customer issues. 

When you join Triangle Visions, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. With a monthly bonus plan, PTO and paid holidays, free vision coverage, and free eyewear, you will feel valued and appreciated for your hard work. Bring your passion for providing exceptional patient care and you will build a career you love in this Patient Service Representative job located in our Durham, NC location.

Join the Triangle Visions team and apply for our Patient Service Representative job today!

Apply Now

Why You’ll Love This Job

Patient Service Representative Job Responsibilities

Greets all office guests in a professional and friendly manner.
Operate a multi-line phone system.
Maintain a database of correct patient information.
Efficiently schedule appointments for multiple doctors across several offices.
Act as a liaison between patients and insurance companies to verify insurance benefits.
Educate patients on their individual insurance coverage and options, invoice insurance and patients.
Accurately process patient payment transactions using point of sale software.
Analyze, solve, and correct customer service issues using the LEAP technique (Listen, Empathize, Ask, and Produce).
Keep accurate daily accounting records.
Cultivate an organized and orderly atmosphere.

Patient Service Representative Job Qualifications

AA or BA/BS desired.
1-3 years prior optical experience preferred.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.
Some in-city travel required.

Apply Now

Optometric Technician Job – Durham, NC126906

Do you enjoy providing exceptional patient care? Bring your knowledge of optometric practices and join the Triangle Visions team today in this Optometric Technician job in our Durham, NC location.

As an Optometric Technician, a candidate must be highly organized, self-motivated, detail-oriented, and customer service focused. An Optometric Technician’s primary responsibility is medical pretesting duties to a loyal customer base where patient care always comes first. This individual will also help with front desk reception as needed to help maintain a good office flow.

When you join Triangle Visions, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. With a monthly bonus plan, PTO and paid holidays, free vision coverage, and free eyewear, you will feel valued and appreciated for your hard work. Bring your passion for providing exceptional patient care and you will build a career you love in this Optometric Technician job located in our Durham, NC location.

Join the Triangle Visions team and apply for our Optometric Technician job today!

Apply Now

Why You’ll Love This Job

Optometric Technician Job Responsibilities

Greets all office guests in a professional and friendly manner.
Gather preliminary data through patient pretest, such as documenting chief complaints, gathering patient’s medical history, measuring visual acuity, eye movement, interocular pressure (IOP), retinal photos, visual fields, and optical coherence tomography (OCT).
Educate the patient throughout the prescreening process of what each machine is testing for and provide instructions to provide accurate test results.
Accurately and efficiently document results of pretesting into the current EHR program.
Preforms prescription lens verification with a lensometer.
Educating and instructing insertion and removal and proper care of contact lenses.
Manages continuous patient flow by efficiently communicating with team members and providers.
Accurately order, receive, and track contact lens orders through the EHR system and the distributors’ website.
Clean and prepare each room before and after each patient.
Ensure that all medical supplies and contact lens trials are fully stocked and not expired.
Assist with answering phone calls/making appointments.
Assist other members of the team when needed and available.

Optometric Technician Job Qualifications

AA or BA/BS desired.
1-3 years prior optometric technician experience preferred.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.

Apply Now

Sales Consultant – Optical Job – Durham, NC126907

Do you enjoy educating patients on the newest trends in eyewear? Bring your attention to detail and join the Triangle Visions team today in this Optical Sales Consultant job in our Durham, NC location.

As an Optical Sales Consultant, this individual needs to be highly organized, self-motivated, detail oriented and customer service focused. This individual will be responsible for selling eyewear products and handling administration duties to a loyal customer base where patient care always comes first.

When you join Triangle Visions, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. With a monthly bonus plan, PTO and paid holidays, free vision coverage, and free eyewear, you will feel valued and appreciated for your hard work. Bring your passion for providing exceptional patient care and you will build a career you love in this Optical Sales Consultant job located in our Durham, NC location.

Join the Triangle Visions team and apply for our Optical Sales Consultant job today!

Apply Now

Why You’ll Love This Job

Optical Sales Consultant Job Responsibilities

Greets all office guests in a professional and friendly manner.
Interpret eyeglass and contact lens prescriptions written by our optometrists or referring doctors.
Education patients on their individual insurance coverage and options.
Strong sense of fashion and treads to assist patients with the selection of their eyewear that compliments their style and personality.
Understand how the patient uses their eyes daily to assist them in selecting the best lenses for their visual needs.
Proper use of optical measurement devices including pupilometer, pupillary distance ruler, and lensometer.
Accurately process patient payment transaction using point of sale software.
Dispense optical eyewear in accordance with professional standards that ensure a patient for life.
Adjust and repair eyewear as needed.
Efficiently move between all departments and offices as needed.
Achieve established sales goals and objectives.
All other duties as assigned by management.

Optical Sales Consultant Job Qualifications

AA or BA/BS desired.
1-3 years prior optical or retail experience preferred, but not required.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare and fashion.
Strong communication skills.
Must present a professional appearance.

Apply Now