General Manager Job – Gastonia, NC

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Why You'll Love This Job

Would you love to work in an environment where you are trusted to have autonomy in your day-to-day work life? Do you love being responsible for the success of a practice? If your answer is yes, Triangle Visions wants to bring you on board as a General Manager!

As a General Manager at Triangle Visions, you are in charge of overall performance of your practice location — all operations to include patient experience, personnel, merchandising, sales, inventory management, payroll, profitability, training and safety!  You will earn competitive pay, quality benefits that include medical, dental and vision insurance, a 401k/Roth retirement plan, life insurance, and perks that include generous paid time off and holiday pay.

This General Manager opening is sure to fill quickly. Apply today!

General Manager Responsibilities

  • Meet or exceed established customer experience through Customer Surveys and Touchpoint management
  • Work with management to utilize Patient Schedule Template in a way that optimizes patient flow throughout the office and ensure minimum wait time and maximum convenience for our patients
  • Develop a culture of continuous improvement by identifying areas of inefficiency and taking corrective action
  • Ensure all employees are properly cross-trained within all areas of the office
  • Ensure all selling standards are being achieved to maximize sales and gross profit
  • Lead daily/weekly staff huddles
  • Work with People and Performance Director on all aspects of supervision including recruitment, training, counseling, performance appraisals and development of all associates
  • Strong communication skills (oral and written) with proven ability to manage priorities in a fast paced entrepreneurial environment

General Manager Qualifications

  • Bachelor’s degree Associates is desired
  • Minimum of 3-5 years prior optical experience preferred
  • Minimum 2 years of supervisory experience
  • Demonstrated success working and managing in a retail environment
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