Front Desk Receptionist / Optometric Technician Float Job – Asheville, NC149810

Why You'll Love This Job

Join Triangle Visions as a Front Desk Receptionist / Optometric Technician Float in Asheville, NC!

Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Front Desk Receptionist / Optometric Technician Float.

Why Work With Us?
- Work-Life Balance: Enjoy a supportive Monday - Friday schedule.
- Competitive Compensation: Monthly bonus plan and comprehensive benefits package.
- Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage.
- Generous Time Off: Paid time off (PTO) and holiday pay.
- Professional Development: Access $5K+ annually for tuition and continuing education reimbursement.
- Family Support: Adoption assistance program.
- Employee Perks: Free eyewear and discounts for friends and family.

Your Role:
- Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
- Handle record-keeping, invoicing, database maintenance, and customer issues.

Join Us Today!
Ready to make a difference in patients' lives and advance your career? Apply now for the Front Desk Receptionist / Optometric Technician Float position in Asheville, NC, and become part of the Triangle Visions team!

Front Desk Receptionist / Optometric Technician Float Job Responsibilities

• Greets patients without delay.
• Promptly answers the telephone in a friendly and courteous manner.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
• Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
• Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
• Determines both medical and vision insurance eligibility in accordance with patient’s current plan coverage.
• Ensures all office systems are maintained.
• Maintains a safe working environment for all team members and patients.
• Performs other administrative responsibilities as assigned by Practice Manager or as business needs.

Front Desk Receptionist / Optometric Technician Float Job Qualifications

• High School graduate or equivalent  
• 2+ years of office experience in a healthcare setting  
• Basic knowledge of services, products, vision insurance plans/coverage and office operations preferred, but not required.
• Strong customer service skills
• Strong communicator and listener  
• Problem solving ability  
• Organization skills